The Tender Management process is a highly complex and critical one.
Over the past few years Market has changed, and it is becoming more and more important to know everything that happened and that is happening, and therefore to involve the external network within the definition of the terms to apply to a Tender or an Offer.
This demand requires external sales representative and management to access in an easy, protected and completed way to strategic and important data, in order to improve the collaboration with the backoffice team and increase profitability and efficiency of your process.
Check the prices applied to a client, accurately and always “up to date”, manage competition data punctually, control and manage pricing approval process in accordance with Company policy are fundamental requirements when Sales Rep is involved in the Tender and Offer process.
However, based on the special and unique character of the problems linked to the complicated Tender&Offer management process in the Life Sciences and Healthcare world, it is essential to choose CPQ that have been specifically designed for this market, not generic products to be adapted from time to time.
With the adoption of CM|XS Mobile component, the right complement to Feedback Contract Manager, you’ll get the “State of Art” CPQ in BackOffice & Tender Management on the Market.
CM|XS Mobile is compatible with: iPhone (iOS 8.2 or higher), iPad (iOS 8.2 or higher), Android (4.4 or higher) and Windows (7 or higher).
Ability to manage all Tender & Bid requirements of the Healthcare Market, including Lot&Sublot management, Family of Products, Hierarchies, Kits&Components, Samples, Loan For Use, Trade Discount… with drastic reduction of the operating time
Dedicated Sales Reps functionalities continuously updated, matching the BackOffice ones
Documents at your fingertips
Easy consulting functionality to retrieve Tender Document (Award agreement, Original Offer Document etc… and Product Documentation such as IFU, Brochure etc..)
Only one repository for all data related to a supply (Quote, Approval, Tender data, Documents, Awards, etc.)
Process efficiency improvement (e.g. distribution of the activities through the different company entities Back Office/Sales Reps)
Activities under control
Direct Control by Sales Reps of their activities related to Offers and Tenders (e.g. result collections, Offers and Tenders status, approval and price check, etc.)
Post Sales activities
Management of proposed improvements and extensions on the basis of Offers and Tenders already existing into Contract Manager System
24/7 Pull Contents
Sales Reps independence in retrieving Offers and Tenders information, resulting in the reduction of the response time and Back Office involvement
Data direct access
Direct Access Back Office Offer and Data and Tenders Documents
Tender&Offer at a Glance
Summary recap list of the Offers and Tenders and their relevant status (waiting, under construction, approved, awarded, etc.) in progress with customers
Certified, validated and consistent data among all resources involved in the process
Information Segregation and Management in conformity with the Company SOD/SOX policy
Value added Tools
Advanced instruments to perform Sales Activities and improve Company strategies.
Offer and Tender approval cycle always under control (real-time visibility of the approval state and actors involved )
Dashboard based on Product Division&Line, Tender&Offer Deadline, Offer Volume, WorkLoad, Market share
Key Indicator under control (Gross Profit, Offer/Tender Marginality, etc.. ) for a strategic vision of the data to be approved